Shop our incredible range of iPhone, Samsung, Accessories and deals. You're sure to find something that's perfect for you. Every device we sell is professionally refurbished and carefully tested to ensure it meets high standards for performance, quality and reliability.

Buying refurbished through PhonesDirect isn't just great for your wallet, but great for the earth as well. Saving you money and the earths precious resources also. Topped with fantastic benefits of a free 12-month warranty, 30-day returns and fast next day delivery.

Save £479.00
iPhone 11 Pro Space Grey Front
Vendor:Apple

Refurbished iPhone 11 Pro

Sale priceFrom £159.99Regular price £638.99

Free DPD delivery

Your awesome new smartphone, right to your doorstep

Free 30-day returns

If it's not love at first sight, just send it back – no stress!

12-month warranty

We’ve got your back - enjoy your purchase worry-free

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WHY TO BUY REFURBISHED INSTEAD OF NEW

When you buy a PhonesDirect refurbished phone, you're not only saving on cost but also getting a top quality device you can rely on. All our devices will give you the same fantastic experience and performance at a much more reasonable price. The cost of the newest smartphones can be eye watering and too much for some people. Buying refurbished gives more people the freedom when choosing their new phone.

Aside from the cost, at PhonesDirect it is our mission to keep the earth green and the water clean! Choosing refurbished helps to reduce e-waste and keeps the demand down for making new phones. Which massively helps the environment thrive.

Did you know buying refurbished helps cut over 53 million metric tons of electronic waste each year!

  • Decreasing carbon emissions by 70%
  • Conserving valuable resources and raw materials
  • Saving precious water - up to 90% to be precise

Do your part for Mother Nature by buying refurbished!

What is a refurbished phone

A refurbished phone is a pre-owned device that has been professionally tested, repaired, and restored to full working condition before being resold. Unlike simply buying a used phone, refurbished devices go through detailed quality checks to ensure they perform reliably and meet our industry-leading standards.

During the refurbishment process, technicians inspect key components such as battery health, screen quality, cameras, speakers and overall functionality. Ensuring that every purchased refurbished phone works like new and is the condition they expect.


Refurbished phones are graded based on their cosmetic condition. This means the device may show minor signs of previous use, such as small marks or light wear, but it will still function exactly as it should.

how to choose the best deal for you

When looking for the best refurbished phone deal, it’s important to consider a few key factors to make sure you’re getting the right phone for your needs and budget.

Start by deciding which model and storage size suits your needs. If you mainly use your phone for calls, messages and apps, a lower storage option may be for you. However, if you take lots of photos, videos or download many apps, choosing a higher storage capacity can give you more flexibility.

Next, check the condition grade of the device. a lower grade may have small marks or signs of use but will still work perfectly, while higher grades often look closer to like new.

When buying refurbished with PhonesDirect, you're guaranteed to find a fantastic deal. All phone purchases are back with free 30 day insurance, free next day delivery and free 12-month warranty. Giving you that peace of mind for your new phone.

FAQS

Is a refurbished phone reliable?

Yes. When purchased from a reputable seller like PhonesDirect. Refurbished phones are professionally tested to ensure they perform reliably and meet quality standards

How much does a refurbished phone cost?

The cost of a refurbished phone depends on a few key factors. Storage size, cosmetic grade, and model. Refurbished devices are significantly cheaper than buying brand new.

Are refurbished phones unlocked?

Yes. PhonesDirect will test every refurbished phone for network lock to ensure the customer receives a device they can use with their preferred carrier.

What will the battery life of a refurbished phone be?

We make sure every refurbished phone has a battery health of 85% or above. Apple states that anything above 80% will perform normally.

We do offer an option to refurbish your phone with a new battery for an additional fee. It restores the battery health back to 100%.

Can I return a refurbished phone if I change my mind?

Absolutely, if there is anything you don't like about the phone then you can return to us free of charge at any time 30 days after purchase.

What are different the conditions?

All grades available from PhonesDirect will provide a fully functional device with a good battery life. The only differences are between cosmetic conditions:

Excellent Condition – A grade "Excellent" device is in near-perfect visual condition. It shows almost no visible signs of use on the screen, body, or housing.

Very Good Condition – A grade "Very Good" device has some light signs of use. You may see minor marks or scratches on the screen or body.

Good Condition – The device shows clear signs of previous use. Visible wear and tear on the screen, body, and housing.

Still have questions? Check out our FAQs for everything you need to know about buying refurbished devices.