Phone Conditions Explained — Phones Direct
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100% genuine, refurbished and tested devices

At PhonesDirect, all devices have been tested to work like new.

Our devices are available in three conditions and we are confident you will be delighted with whichever you choose.

Excellent

A fully tested certified refurbished device which is in excellent cosmetic condition and perfect working order.

Very Good

A fully tested certified refurbished device which is in very good cosmetic condition, has light signs of wear and in perfect working order.

Good

A fully tested certified refurbished device which is in good cosmetic condition, has signs of wear and in perfect working order.

Every handset is extensively functionality tested using PhoneCheck’s industry leading software

All cosmetics are rigorously reviewed to ensure compliance with our high standards.

Lock Detection
Component Scan
Authentic Device
Battery Capacity
Network & SIM
Securely Wiped

The screen, home button, battery health, Wi-Fi and all manner of other tests are carried out, leaving nothing to chance, to ensure you have the ultimate experience when buying a refurbished device from Phones Direct.