Free DPD delivery
Your awesome new smartphone, right to your doorstep
Free 30-day returns
If it's not love at first sight, just send it back – no stress!
12-month warranty
We’ve got your back - enjoy your purchase worry-free
Spread the cost with Klarna
Pay now, pay in 3 or pay in 30 days – secure shopping, your way
We are phonesdirect.com
What's not to love?
Years of expertise, the very best refurbished smartphones, unbeatable prices and an unwavering commitment to sustainability.
![](http://phonesdirect.com/cdn/shop/files/your-pocket-our-planet.jpg?v=1720185763&width=1000)
![](http://phonesdirect.com/cdn/shop/files/TSC.jpg?v=1720185763&width=1000)
![](http://phonesdirect.com/cdn/shop/files/were-here-for-you.jpg?v=1720185763&width=1000)
![](http://phonesdirect.com/cdn/shop/files/experts.jpg?v=1720185763&width=1000)
Refurbished smartphone faq's
What does Refurbished mean?
Refurbished phones are high quality, pre-loved devices that have been carefully inspected, restored and certified by PhonesDirect.com
Why would I buy a Refurbished phone?
Buying Refurbished comes with a wide range of benefits! You are getting a fully working device that looks and feels like-new at a fraction of the price. Not only that, but by choosing refurbished you are contributing to a more sustainable future by giving these devices a second life.
What are the differences between the three grades?
All three grades offer a fully functional and reliable device, with differences primarily in the cosmetic conditions:
Excellent – Device is in near-perfect condition, with almost no visible signs of use on the screen, body or housing.
Very Good – Device shows light signs of use, such as minor marks or scratches on the screen or body but overall, still looks fantastic.
Good – Devices has more noticeable signs of previous use, with visible scratches or wear the screen, body and housing.
Are Refurbished phones unlocked?
Of course! A part of our refurbishment process is ensuring all devices are fully unlocked, meaning they can be used with any UK carrier of your choice. This gives you the flexibility to choose or switch to the network carrier that best suits your needs.
Can I trade in my old phone?
Absolutely, simply head over to webuyanyphone.com to recycle your pre-loved phone and get some cash in your pocket!
Very quick delivery, bought a “very good” phone and it doesn’t have a mark on the phone, battery life is still great, as a medium user I can still get a full days use out of it
— SIMON JOHNSON - TRUSTPILOT
Bought an iPhone 14 in good condition... immaculate condition would recommend
— JJ - TRUSTPILOT
Great deal on this mobile phone Samsung Galaxy S21. Value for money. One very happy customer. Super fast delivery
— M.K - TRUSTPILOT